Sale Terms & Conditions BFCM 2026

Dust & Bullets Western (ABN 27 666 798 054), 19/22 Johnson Street, Maitland NSW 2320 · customer@dustandbulletswestern.com

These terms apply to every sale we run, including our free tumbler offer during Black Friday. Our Returns Policy, Shipping, Terms of Service and Privacy Policy also apply. If they differ, these terms apply to sale purchases. Any giveaway has its own terms page.

Part A: Sale terms

1. Sale dates

1.1. Black Friday 2026 runs from 10:00am AEDT Thursday 12 November 2026 to 11:59pm AEDT Tuesday 17 November 2026. All times are Sydney time (AEDT). The sale opens at 9:00am in QLD, 9:30am in SA, 8:30am in NT and 7:00am in WA.

1.2. Some deals run for a limited time during a sale. Each deal's dates and times are shown on our website.

2. Sale prices

2.1. Black Friday 2026 offers 30–60% off storewide. Gift cards and pre-orders are excluded. Discounts vary by product. Any percentage off shown is off that product's regular selling price.

2.2. Prices are in Australian dollars and include GST.

2.3. All sale stock is strictly while stocks last. Sizes and styles may sell out, and we don't give rainchecks. Adding an item to your cart doesn't hold it for you.

2.4. Discount codes (including welcome, influencer and loyalty codes) can't be used on sale items.

2.5. We can't give price adjustments on orders placed before a sale starts, or if a price changes later in the sale.

2.6. We may limit how many of one item each customer can buy, so more people get a chance at the deals.

3. Your order, price mistakes and stock mistakes

3.1. Your order confirmation email tells you we've received your order. Your order is accepted once we send it out.

3.2. Price mistakes. If a product is shown at a price that is obviously wrong (for example, a typing error, or a discount applied to the wrong product), we may cancel the order or the affected item before it's sent. We'll contact you, and you can either pay the correct price or have a full refund.

3.3. Stock mistakes. During busy sales, our stock count can occasionally be wrong and an item can sell out without the website showing it. If that happens, we'll email you and you can choose a different size or style, store credit, or a full refund for that item. The rest of your order will still be sent.

3.4. Other cancellations. We may also cancel an order if it looks fraudulent, if it seems to be bought to resell, if it breaks a purchase limit, or if a discount code has been applied to sale items because of a system error.

3.5. Refunds when we cancel. If we cancel all or part of your order for any of these reasons, you get a full refund to your original payment method for the cancelled items, including any shipping you paid for them. Refunds go back to Afterpay, PayPal or Shop Pay if you paid that way, and usually appear within 3–10 business days. The store-credit-only rule in Part A, clause 5 doesn't apply when we cancel.

3.6. If we cancel an item and your order drops below $180, you keep your free tumbler.

3.7. You can cancel your own order within 15 minutes of placing it by emailing customer@dustandbulletswestern.com straight away, and we'll do our best to help. Please check all your details, including your delivery address, before you pay. If your order has already been posted when we receive your request to cancel, we can no longer cancel it.

4. Shipping

4.1. Black Friday is an extremely busy time of year for us. Please allow up to 15 days for your order to be posted, and then Australia Post delivery times apply. Our warehouse team are working hard to get every order to you.

4.2. Express Post is a postage option. It speeds up delivery once your parcel has been sent, but it doesn't get your order packed any sooner.

4.3. During Black Friday, from 10am AEDT on 12 November to 11:59pm AEDT on 17 November 2026, our usual $180 free-shipping threshold is suspended. Shipping charges are shown at checkout.

4.4. You'll get a tracking number by email or SMS once your parcel has been sent. Delivery times are estimates. We're not responsible for Australia Post delays once your parcel has left us, but this doesn't affect your rights under the Australian Consumer Law.

5. Returns: 50 days, store credit only on sale items

5.1. Extended returns for Black Friday. Orders placed during Black Friday 2026 can be returned within 50 days of receiving them. Sale items bought during Black Friday can only be returned for store credit. There are no refunds for change of mind, including the wrong size or fit, or finding it cheaper elsewhere.

5.2. To return an item, it must be unworn, unwashed and unused, with all tags on, free from makeup, fake tan, perfume, deodorant, pet hair or other marks and odours, and in its original packaging where possible. Ask for a return through our returns portal first and choose store credit. You pay the return postage, and we recommend a tracked service.

5.3. Store credit is issued once we've received and checked your return. For a different size or style, use your store credit to place a new order.

5.4. Please check the size guide before you order.

5.5. Faulty, damaged or wrong items are always covered. Contact us with your order number, photos and a description of the problem, and we'll sort it out under the Australian Consumer Law, including a refund where the law says you're entitled to one. Part A, clause 5 doesn't affect those rights.

Part B: Free tumbler on orders of $180 or more (Black Friday 2026)

6.1. The first 100 orders of $180 or more placed during the Black Friday 2026 sale can get one free tumbler. Limited stock: 100 only.

6.2. The $180 is counted after sale discounts and before shipping. Gift cards, store credit purchases and the tumbler itself don't count towards it.

6.3. There's one tumbler per order. You choose Route 66 or Hallie Bloom while stocks of each last.

6.4. It's up to you to add your free tumbler to your cart before you check out. If you don't add it, you miss out. We can't add a tumbler after an order has been placed, and we can't send one later.

6.5. Once all 100 tumblers are gone, the offer ends, even if the sale is still running. Our website shows when they've run out.

6.6. The tumbler is a free gift. It can't be swapped for cash or store credit, and it doesn't need to be sent back if you return other items.

6.7. If your free tumbler arrives faulty or damaged, contact customer@dustandbulletswestern.com with your order details and photos. We will assess the issue and provide the remedy required under Australian Consumer Law. Those rights are not limited to 30 days.

6.8. Splitting one purchase into several orders doesn't get you extra tumblers.

Part C: General

7.1. Your rights under consumer law. Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.

7.2. Nothing in these terms excludes, restricts or changes your rights under the Australian Consumer Law. Where we limit our liability, we do so only as far as the law allows.

7.3. We handle your details under the Privacy Act 1988 (Cth) and our Privacy Policy.

7.4. If we need to change these terms during a sale, we'll update this page. Changes won't affect orders you've already placed.

7.5. Customer care replies can take a little longer during a sale. Email customer@dustandbulletswestern.com and we'll get back to you as soon as we can.

7.6. These terms are governed by the laws of New South Wales.

Last updated 4 November 2026.