Black Friday 2026

Sale help & FAQs

Everything you need to know before you shop: start and end times, the free tumbler, shipping and returns.

The basics

The sale

When does the sale start and end?

Black Friday opens at 10am AEDT on Thursday 12 November 2026 and ends at 11:59pm AEDT on Tuesday 17 November 2026, or when sold out.

Opening time in your state: NSW, VIC, TAS & ACT 10am · QLD 9am · SA 9:30am · NT 8:30am · WA 7am.

What's included?

30–60% off everything on the website. Gift cards and pre-orders aren't part of the sale.

Do I need a discount code?

No. Sale prices are already on the website, so the price you see is the price you pay.

I bought before the sale. Can I get the difference back?

Sorry, we can't adjust prices on orders placed before the sale started.

Shop smarter

Getting ready

How do I get ready to shop?

Tap the heart on anything you love to save it to your wishlist. Check your fit on our size guide. Then save your details in Shop Pay, PayPal or Afterpay so checkout takes seconds.

Will items in my cart be held?

No. Stock isn't held in your cart. It's only yours once you've checked out, so popular sizes can sell out while they're sitting in a cart.

Can you hold an item for me?

Sorry, we can't hold stock. The sale is first come, first served.

Spend $180+

Free tumbler

How do I get the free tumbler?

Spend $180 or more in one order, then pick your design in your cart: Route 66 or Hallie Bloom. It drops to $0 automatically. Only 100 are available, one per order, while stocks last.

Do I have to add the tumbler myself?

Yes. Once your bag reaches $180, choose your design in the cart and add it before you check out. If you don't add it, it won't be included.

Pay your way

Payments & codes

Can I pay with Afterpay?

Yes. Pay in 4 with Afterpay at checkout. Shop Pay and PayPal are there too.

Can I use a discount code on sale items?

No. Discount codes can't be used on top of Black Friday prices.

Can I buy or use a gift card?

Yes. Gift cards can be bought during the sale at full value (they aren't discounted), and you can use a DBW gift card to pay at checkout.

Getting it to you

Shipping

How long will my order take?

Black Friday is an extremely busy time of year for us. Please allow up to 15 days for your order to be posted, then Australia Post delivery times apply. Our warehouse team are working hard to get every order to you.

Express Post is a postage option. It speeds up delivery once your parcel is sent, but it doesn't get your order packed any sooner.

How much is shipping?

Shipping is worked out at checkout by weight and delivery address, before you pay. Our usual free shipping over $180 doesn't apply during Black Friday. Full details are in our Sale Terms & Conditions.

Will I get tracking?

Yes. We'll email you a tracking link as soon as your order is posted.

After you order

Your order

Can I change or cancel my order?

Orders can be cancelled within 15 minutes of placing them. Email customer@dustandbulletswestern.com straight away and we'll do our best to help.

Please check all your details, including your delivery address, before you pay. If your order has already been posted when we receive your request to cancel, we can no longer cancel it.

I haven't got my order confirmation email

Confirmation emails can take a little longer during the sale. Check your junk or promotions folder first. If nothing has arrived after an hour, email us and we'll check your order.

Sizing & returns

Returns

Can I return sale items?

Black Friday orders can be returned within 50 days. Sale items bought during Black Friday can only be returned for store credit. There are no refunds for change of mind, so please check our size guide before you order. Faulty, damaged or wrong items are always covered under the Australian Consumer Law.

How do I start a return?

Use our returns portal. You'll need your order number and the email you ordered with.

Sizes & stock

Stock

What sizes do you have?

Our range covers women's 6–28, men's and unisex XS–7XL, plus kids and baby. Each product page shows which sizes are left. Popular sizes sell fast.

My size is sold out. Will it come back?

Tap Notify me when available on the product page and we'll email you if your size comes back. We can't promise every size will be restocked during the sale.

Do sale prices carry over to restocks after the sale?

No. Black Friday prices end at 11:59pm AEDT on Tuesday 17 November.